We believe your personal information is your asset. 99winAt , your information is stored under strict security. Read this page to learn in detail how we collect, use, and protect your data.
99winWelcome to . This Privacy Policy explains how we collect your personal information, why we collect it, how we use it, and what measures we take to keep it secure. This policy 99winApplicable to the website, mobile app, and all services of .
We believe that transparency around data is the foundation of trust. That is why this policy clearly states what information is collected, why it is collected, and where it goes. By using this platform, you are considered to have consented to this Privacy Policy.
99winThe privacy policy of is built in accordance with international data protection standards. We comply with GDPR (General Data Protection Regulation) guidelines as well as applicable data protection laws in Bangladesh. Your data is never sold — that is our commitment.
This policy may be updated at any time. For significant changes, we will notify you at your registered email address. The latest version will always be available on this page.
99win Two types of information are collected from you — information you provide directly, and information collected automatically through your use of the platform. Details are outlined below:
| Data Type | Purpose | Required? |
|---|---|---|
| Name & Date of Birth | Identity Verification | Yes |
| Email and Phone | Contact & OTP | Yes |
| National ID | KYC Verification | Yes, for large transactions |
| Payment Information | Deposit / Withdrawal | Yes |
| IP / Device | Security Monitoring | Automatic |
| Cookie Data | Enhanced Experience | Optional |
99win Your information is used only for specific purposes. We never use your data for unnecessary purposes or without your consent. The primary uses are listed below:
99win Your information is never sold to advertisers or third parties. This is an unchangeable policy.
99win As a matter of policy, your data is not shared with third parties. However, in limited cases, data may be shared for legal or operational reasons, as clearly outlined below:
We never sell, rent, or lease your information to third parties for advertising purposes or for profit.
99win This website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience on the site.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.
99win Industry-leading security technology is used to protect your information. Our security framework operates across multiple layers to safeguard your data from any unauthorized access.
Please keep in mind — no method of transmission over the internet is 100% secure. Keep your password strong and never share it with anyone. If you notice any suspicious activity, contact our support team immediately.
Our security team monitors your account 24/7. We will alert you if any unusual login or transaction is detected.
99winAs a user of , you have certain rights over your own information. We fully respect these rights, and you may exercise them at any time.
You may request to view all information we have collected about you at any time.
You may submit a request to correct any inaccurate or incomplete information.
You may request deletion of your data in certain circumstances.
You may request that processing of your data be restricted in certain cases.
You may access or transfer your information in a structured, portable format.
You may object to the use of your data for specific purposes.
To exercise any of these rights, please contact our support team. We will respond within 30 business days.
99win Your information is retained only for as long as necessary. All data is kept while your account remains active. After account closure, certain information must be retained for a defined period due to legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligation |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| KYC Documents | 5 years | AML Regulations |
| Communication History | 3 years | Customer service records |
| Log Files / IP | 12 months | Security Monitoring |
| Marketing Cookies | Until Consent is Withdrawn | User Preferences |
Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified. For any questions about data retention, please contact our support team.
99win This is a strictly adults-only platform. No one under the age of 18 is permitted to use our services. We do not knowingly collect information from minors.
Age verification is mandatory at registration. If a user is found to be under 18, their account will be immediately closed and any collected data will be destroyed.
If you become aware that a minor 99win is being used, please notify our support team immediately.
For any questions or concerns about our Privacy Policy, or to exercise your rights, please get in touch with us. Our dedicated privacy team will respond promptly after receiving your message.
To reach us by fax or post, please ask the support team for the address. You can also contact the Data Protection Officer (DPO) directly via email.
We protect your privacy not just in words, but through technology and policy.
All your data is stored with AES-256 encryption, secured at every stage from the database through to transmission.
Only authorized personnel can access your information, and all their activity is logged.
Third-party cybersecurity experts regularly audit our systems and identify vulnerabilities.
In the event of an unusual login or transaction, you will be sent an immediate email or SMS alert.
Our business model does not rely on selling your information. Your privacy is not a product.
Operated in compliance with GDPR and international data protection standards. Your rights are internationally recognized.